At Nancy Chippendale’s Dance Studios (“NCDS,” “we,” “our,” or “us”), we value the trust that dancers, families, customers, staff, and visitors place in us. Protecting your privacy and handling personal information responsibly are important parts of providing a positive NCDS experience.
This Privacy Policy explains how NCDS may collect, use, store, and share information when you visit our website, contact us, submit a form or survey, request or book a trial class, interact with our virtual assistant, use our online resources, receive communications from us, or make a purchase through Dance | Gear.
By using our website or providing information to NCDS, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with NCDS and our website.
Information you voluntarily provide may include:
Your name
Parent or guardian name
Dancer name
Dancer age or date of birth
Email address
Phone number
Preferred studio location
Program or class interests
Trial class information
Registration or inquiry information
Responses submitted through forms, surveys, or questionnaires
Communications you send to NCDS
Dance | Gear order and purchase information
Other information you voluntarily provide when requesting assistance or services
We encourage visitors to provide only the information reasonably necessary for their request or interaction with NCDS.
2. Information Collected Automatically
When you visit the NCDS website, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar tools.
Depending on the technologies in use, this information may include:
Browser type
Device type
IP address
General geographic information
Pages visited
Referring website or source
Date and time of visits
Website interactions
Other technical information related to website performance and usage
We may use this information to operate and improve our website, understand how visitors interact with NCDS online, troubleshoot technical issues, and measure website performance.
3. How We Use Information
NCDS may use collected information to:
Respond to questions and inquiries
Help families find appropriate programs and classes
Process and manage trial class requests
Support registration and enrollment
Communicate with dancers, parents, guardians, and customers
Provide confirmations, reminders, announcements, and important studio updates
Provide customer support
Process and manage Dance | Gear orders
Coordinate order fulfillment or pickup
Maintain business and transaction records
Improve our website, services, programs, and visitor experience
Measure website usage and performance
Maintain the security and integrity of our systems
Meet applicable legal, regulatory, or operational requirements
Where permitted, we may also use contact information to provide newsletters, program announcements, registration information, event information, and other NCDS communications.
4. Trial Classes, Registration, Forms, and Surveys
When you submit a trial class request, registration inquiry, contact form, survey, questionnaire, or similar submission, the information you provide may be stored in systems used by NCDS to manage inquiries, communications, and follow-up.
NCDS team members may use this information to help identify an appropriate program, communicate about availability, provide registration information, respond to your request, or otherwise assist your family.
Submitting a request or form does not necessarily guarantee placement, registration, or availability in a particular class or program.
5. Dance | Gear
NCDS may offer dancewear, merchandise, accessories, apparel, or other products through Dance | Gear.
When you make a purchase, we may collect information reasonably necessary to process and manage your order, including your name, contact information, order details, and fulfillment or pickup information.
Payments may be processed through third-party payment service providers. When a third-party payment processor is used, payment information is handled according to that provider's security and privacy practices. NCDS may receive transaction information necessary to confirm and manage your purchase without directly storing complete payment-card information.
Purchase information may be used to:
Process and confirm orders
Communicate about an order
Coordinate fulfillment or pickup
Provide customer support
Maintain appropriate transaction and business records
Additional purchase, pickup, return, exchange, or refund terms may be described in our Terms & Conditions or other applicable store policies.
6. CHIPP Virtual Assistant
Our website may provide access to CHIPP, NCDS's virtual assistant, to help visitors find information about programs, classes, trial opportunities, registration, studio resources, and other commonly requested information.
Information voluntarily entered during a conversation with CHIPP may be processed or stored through the technology platforms used to provide the service.
Please avoid submitting sensitive personal, financial, medical, or confidential information through the virtual assistant unless an appropriate secure process specifically requests such information.
CHIPP is designed to provide general information and assistance. When additional support is required, visitors may be directed to contact or follow up with the NCDS team.
7. Cookies and Similar Technologies
The NCDS website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and enhance the visitor experience.
Where available, our website provides a cookie consent banner and preference center that allows visitors to make choices regarding non-essential cookies.
Visitors may be provided options such as:
Accepting all available cookies
Allowing essential cookies only
Customizing cookie preferences by category
Essential cookies may be necessary for certain website features to function and may not always be disabled through the preference center.
Optional cookie categories may include functional, analytics, performance, or advertising technologies depending on the services currently used by the NCDS website.
Visitors may update their cookie preferences when the website makes that functionality available.
Please note that certain third-party services, embedded content, or external website features may use technologies governed by the privacy and cookie practices of those providers.
Browser settings may also allow you to block or delete cookies. Disabling certain technologies may affect the functionality or availability of some website features.
8. Third-Party Services and External Platforms
NCDS may use trusted third-party platforms and service providers to support our website and operations.
These services may provide functionality such as:
Website hosting and management
Customer relationship management
Online forms and surveys
Trial class scheduling
Registration and parent account services
Payment processing
E-commerce
Email or text communications
Website analytics
Embedded calendars, videos, or other content
Artificial intelligence and virtual-assistant functionality
Other operational or technology services
Information may be processed by these providers when reasonably necessary to provide their services to NCDS.
Third-party services may have their own privacy policies, cookie practices, and terms. We encourage visitors to review the policies of external services they choose to use.
9. Email and Text Communications
If you provide NCDS with an email address or phone number, we may use that information to communicate with you about your inquiry, trial class, registration, purchase, program, account, studio activities, or other requested services.
Where permitted, NCDS may also send newsletters, studio announcements, registration reminders, program information, event information, and other promotional or informational communications.
Marketing emails will generally provide an option to unsubscribe.
Unsubscribing from promotional communications may not prevent NCDS from sending necessary transactional, administrative, safety-related, or service communications relating to an existing relationship or request.
10. Children's Privacy
NCDS proudly serves children and families, and protecting information relating to our dancers is important to us.
Our general website forms and online services are intended primarily for parents, legal guardians, or other authorized adults when personal information about a minor is required.
Parents and guardians should provide only the information reasonably necessary for NCDS to assist their dancer, respond to an inquiry, manage registration, or provide the applicable service.
NCDS does not intend for young children to independently submit personal information through our general website without appropriate parent or guardian involvement.
If you believe information about a child has been submitted inappropriately, please contact NCDS so that we can review the matter.
11. How We Share Information
NCDS does not sell personal information simply for the purpose of allowing unrelated third parties to independently market their products or services to our families.
We may share information with service providers and technology partners when reasonably necessary to:
Operate our website
Process transactions
Manage registrations or inquiries
Deliver communications
Provide requested services
Maintain our systems
Support our business operations
We may also disclose information when reasonably necessary to comply with applicable law or legal process, respond to lawful requests, enforce our policies or agreements, or protect the rights, property, safety, or security of NCDS, our dancers, our families, our customers, or others.
12. Data Security
NCDS takes reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic communication, online service, or data-storage system can be guaranteed to be completely secure.
We encourage visitors to use appropriate care when providing information online and to avoid submitting sensitive information through channels not designed to receive it.
13. Data Retention
NCDS may retain information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, meet operational requirements, or comply with applicable legal obligations.
Retention periods may vary depending on the type of information involved and why it was collected.
14. Your Privacy Choices
Depending on applicable law and your location, you may have certain choices or rights relating to your personal information.
You may contact NCDS to:
Ask questions about our privacy practices
Request correction of information you previously provided
Request information about how certain personal information is handled
Make another privacy-related request available under applicable law
NCDS may need to verify your identity, relationship, or authority before fulfilling certain requests.
For marketing emails, you may also use the unsubscribe option provided in the communication.
For website cookies, you may use the available cookie consent and preference controls.
15. External Links
The NCDS website may contain links to third-party websites, social media platforms, registration systems, payment services, or other external resources.
A link from our website does not mean that NCDS controls the privacy or security practices of the external service.
Once you leave the NCDS website or interact directly with a third-party service, that provider's privacy practices and terms may apply.
16. Changes to This Privacy Policy
NCDS may update this Privacy Policy periodically to reflect changes in our website, technology, services, operations, or applicable requirements.
When updates are made, the revised Privacy Policy may be posted on this page and the Last Updated date may be changed accordingly.
We encourage visitors to review this Privacy Policy periodically.
17. Contact NCDS
If you have questions about this Privacy Policy, our privacy practices, or information you have provided to NCDS, please contact:
Nancy Chippendale’s Dance Studios
North Andover, Massachusetts
Newburyport, Massachusetts
Windham, New Hampshire
Email: [NCDS Contact Email]
Phone: [NCDS Contact Phone Number]
At Nancy Chippendale’s Dance Studios (“NCDS,” “we,” “our,” or “us”), we value the trust that dancers, families, customers, staff, and visitors place in us. Protecting your privacy and handling personal information responsibly are important parts of providing a positive NCDS experience.
This Privacy Policy explains how NCDS may collect, use, store, and share information when you visit our website, contact us, submit a form or survey, request or book a trial class, interact with our virtual assistant, use our online resources, receive communications from us, or make a purchase through Dance | Gear.
By using our website or providing information to NCDS, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with NCDS and our website.
Information you voluntarily provide may include:
Your name
Parent or guardian name
Dancer name
Dancer age or date of birth
Email address
Phone number
Preferred studio location
Program or class interests
Trial class information
Registration or inquiry information
Responses submitted through forms, surveys, or questionnaires
Communications you send to NCDS
Dance | Gear order and purchase information
Other information you voluntarily provide when requesting assistance or services
We encourage visitors to provide only the information reasonably necessary for their request or interaction with NCDS.
2. Information Collected Automatically
When you visit the NCDS website, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar tools.
Depending on the technologies in use, this information may include:
Browser type
Device type
IP address
General geographic information
Pages visited
Referring website or source
Date and time of visits
Website interactions
Other technical information related to website performance and usage
We may use this information to operate and improve our website, understand how visitors interact with NCDS online, troubleshoot technical issues, and measure website performance.
3. How We Use Information
NCDS may use collected information to:
Respond to questions and inquiries
Help families find appropriate programs and classes
Process and manage trial class requests
Support registration and enrollment
Communicate with dancers, parents, guardians, and customers
Provide confirmations, reminders, announcements, and important studio updates
Provide customer support
Process and manage Dance | Gear orders
Coordinate order fulfillment or pickup
Maintain business and transaction records
Improve our website, services, programs, and visitor experience
Measure website usage and performance
Maintain the security and integrity of our systems
Meet applicable legal, regulatory, or operational requirements
Where permitted, we may also use contact information to provide newsletters, program announcements, registration information, event information, and other NCDS communications.
4. Trial Classes, Registration, Forms, and Surveys
When you submit a trial class request, registration inquiry, contact form, survey, questionnaire, or similar submission, the information you provide may be stored in systems used by NCDS to manage inquiries, communications, and follow-up.
NCDS team members may use this information to help identify an appropriate program, communicate about availability, provide registration information, respond to your request, or otherwise assist your family.
Submitting a request or form does not necessarily guarantee placement, registration, or availability in a particular class or program.
5. Dance | Gear
NCDS may offer dancewear, merchandise, accessories, apparel, or other products through Dance | Gear.
When you make a purchase, we may collect information reasonably necessary to process and manage your order, including your name, contact information, order details, and fulfillment or pickup information.
Payments may be processed through third-party payment service providers. When a third-party payment processor is used, payment information is handled according to that provider's security and privacy practices. NCDS may receive transaction information necessary to confirm and manage your purchase without directly storing complete payment-card information.
Purchase information may be used to:
Process and confirm orders
Communicate about an order
Coordinate fulfillment or pickup
Provide customer support
Maintain appropriate transaction and business records
Additional purchase, pickup, return, exchange, or refund terms may be described in our Terms & Conditions or other applicable store policies.
6. CHIPP Virtual Assistant
Our website may provide access to CHIPP, NCDS's virtual assistant, to help visitors find information about programs, classes, trial opportunities, registration, studio resources, and other commonly requested information.
Information voluntarily entered during a conversation with CHIPP may be processed or stored through the technology platforms used to provide the service.
Please avoid submitting sensitive personal, financial, medical, or confidential information through the virtual assistant unless an appropriate secure process specifically requests such information.
CHIPP is designed to provide general information and assistance. When additional support is required, visitors may be directed to contact or follow up with the NCDS team.
7. Cookies and Similar Technologies
The NCDS website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and enhance the visitor experience.
Where available, our website provides a cookie consent banner and preference center that allows visitors to make choices regarding non-essential cookies.
Visitors may be provided options such as:
Accepting all available cookies
Allowing essential cookies only
Customizing cookie preferences by category
Essential cookies may be necessary for certain website features to function and may not always be disabled through the preference center.
Optional cookie categories may include functional, analytics, performance, or advertising technologies depending on the services currently used by the NCDS website.
Visitors may update their cookie preferences when the website makes that functionality available.
Please note that certain third-party services, embedded content, or external website features may use technologies governed by the privacy and cookie practices of those providers.
Browser settings may also allow you to block or delete cookies. Disabling certain technologies may affect the functionality or availability of some website features.
8. Third-Party Services and External Platforms
NCDS may use trusted third-party platforms and service providers to support our website and operations.
These services may provide functionality such as:
Website hosting and management
Customer relationship management
Online forms and surveys
Trial class scheduling
Registration and parent account services
Payment processing
E-commerce
Email or text communications
Website analytics
Embedded calendars, videos, or other content
Artificial intelligence and virtual-assistant functionality
Other operational or technology services
Information may be processed by these providers when reasonably necessary to provide their services to NCDS.
Third-party services may have their own privacy policies, cookie practices, and terms. We encourage visitors to review the policies of external services they choose to use.
9. Email and Text Communications
If you provide NCDS with an email address or phone number, we may use that information to communicate with you about your inquiry, trial class, registration, purchase, program, account, studio activities, or other requested services.
Where permitted, NCDS may also send newsletters, studio announcements, registration reminders, program information, event information, and other promotional or informational communications.
Marketing emails will generally provide an option to unsubscribe.
Unsubscribing from promotional communications may not prevent NCDS from sending necessary transactional, administrative, safety-related, or service communications relating to an existing relationship or request.
10. Children's Privacy
NCDS proudly serves children and families, and protecting information relating to our dancers is important to us.
Our general website forms and online services are intended primarily for parents, legal guardians, or other authorized adults when personal information about a minor is required.
Parents and guardians should provide only the information reasonably necessary for NCDS to assist their dancer, respond to an inquiry, manage registration, or provide the applicable service.
NCDS does not intend for young children to independently submit personal information through our general website without appropriate parent or guardian involvement.
If you believe information about a child has been submitted inappropriately, please contact NCDS so that we can review the matter.
11. How We Share Information
NCDS does not sell personal information simply for the purpose of allowing unrelated third parties to independently market their products or services to our families.
We may share information with service providers and technology partners when reasonably necessary to:
Operate our website
Process transactions
Manage registrations or inquiries
Deliver communications
Provide requested services
Maintain our systems
Support our business operations
We may also disclose information when reasonably necessary to comply with applicable law or legal process, respond to lawful requests, enforce our policies or agreements, or protect the rights, property, safety, or security of NCDS, our dancers, our families, our customers, or others.
12. Data Security
NCDS takes reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic communication, online service, or data-storage system can be guaranteed to be completely secure.
We encourage visitors to use appropriate care when providing information online and to avoid submitting sensitive information through channels not designed to receive it.
13. Data Retention
NCDS may retain information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, meet operational requirements, or comply with applicable legal obligations.
Retention periods may vary depending on the type of information involved and why it was collected.
14. Your Privacy Choices
Depending on applicable law and your location, you may have certain choices or rights relating to your personal information.
You may contact NCDS to:
Ask questions about our privacy practices
Request correction of information you previously provided
Request information about how certain personal information is handled
Make another privacy-related request available under applicable law
NCDS may need to verify your identity, relationship, or authority before fulfilling certain requests.
For marketing emails, you may also use the unsubscribe option provided in the communication.
For website cookies, you may use the available cookie consent and preference controls.
15. External Links
The NCDS website may contain links to third-party websites, social media platforms, registration systems, payment services, or other external resources.
A link from our website does not mean that NCDS controls the privacy or security practices of the external service.
Once you leave the NCDS website or interact directly with a third-party service, that provider's privacy practices and terms may apply.
16. Changes to This Privacy Policy
NCDS may update this Privacy Policy periodically to reflect changes in our website, technology, services, operations, or applicable requirements.
When updates are made, the revised Privacy Policy may be posted on this page and the Last Updated date may be changed accordingly.
We encourage visitors to review this Privacy Policy periodically.
17. Contact NCDS
If you have questions about this Privacy Policy, our privacy practices, or information you have provided to NCDS, please contact:
Nancy Chippendale’s Dance Studios
North Andover, Massachusetts
Newburyport, Massachusetts
Windham, New Hampshire
Email: [NCDS Contact Email]
Phone: [NCDS Contact Phone Number]